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How To Deal With Customers' Request For Samples?

2010/11/18 14:22:00 69

The Customer Asks For A Sample Office Worker.

(1) the customer is not yet.

Order

However, the sample of the project should be requested to ask the manager in charge and the relevant section chief of the procurement department to obtain samples from Ho Jia factory, and fill out the sample request letter, with the tri Center for the delivery.


(two) customers who have subscribed should obtain samples from the relevant factories according to the quantity stipulated in the quotation sheet.


(three) obtain

sample

If urgent, contact the factory and foreign staff by telephone.


(four)

important

If samples are still not received within the time limit, they should fill in the "late check list of important samples" and submit urgent measures to the chief purchasing officer concerned.


(five) the matters entrusted to the foreign personnel should be urged to be completed on schedule. If there is any difficulty, the manager in charge should be treated.


(six) after receiving the factory sample, it should check in detail whether it is intact. If the specification does not conform to or damage, the factory should be sent to the factory again.


(seven) when sampling the factory, the number of the factory should be specified. If there is no factory serial number, a sketch or photo must be attached.


(eight) do not write customer and district names when obtaining samples from factories.


(nine) the "2 * 3" photo will be kept on the application form.


(ten) the sample of internal borrowing should be registered in the information centre.


(eleven) a picture of one ITEM is produced by 2 "3".

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Division Of Responsibilities For Samples

Take our product hydraulic cylinder / cylinder as an example: our products are very expensive. It is common to say such a client. And to be customized, the sample is also charged, as long as it is done according to the drawings, but also to increase the money; free samples of customer interviews.