Shoppers Lost &Nbsp, And Consumers Changed Their Shoes.

2010/12/20 9:41:00 146

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Nike Small Ticket Discount Shop

December 20th, in September 25th of this year, Mr. Wei was in impression city of Xihu District ancient Pier Road.

Nike discount store

I bought two pairs of shoes.

One pair of shoes of 325 yuan had been peeling on the surface for more than two months.

"I took my shoes to the store for repair or replacement.

Merchants say that shoes can not be repaired on the surface and can only be replaced by new ones. "

Mr. Wei said that shoes had been bought for more than 2 months.

Small ticket

I can't find it now.

But businesses say they can only exchange them by buying small bills.

Mr. Wei said he paid by credit card on the day he paid.

The evidence of bank pactions proves that he spent his consumption at the Nike discount store in September 25th. Why did businessmen refuse to change their shoes?

Impression city Nike discount shop director ye said, credit card credentials can only prove how much money Mr. Wei spent in the store, but which products purchased specifically did not come out.

The company stipulates that the goods sold in the store need to be maintained or returned by small ticket or warranty certificate.

"When we sell, we remind customers to keep small tickets."

Ye Jian said, if it is maintenance, there will be no small ticket company sometimes for customer repair.

But if it is a commodity that needs to be exchanged, the goods need to be sent back to the manufacturer.

After consultations, ye director said that he would record the time according to the credit card provided by Mr. Wei, and inquired about the details of the products he bought at that time through the sales records in the store.

Then call the manufacturer to see if you can change a pair of shoes for him.

"But after all, such queries are time-consuming and labor intensive. If every customer who loses a small ticket comes to a store, he will ask for such a query, which is impractical."

Ye director said.