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Dear Bird: The Computer Does Not Set &Nbsp; The Price Difference Can Not Be Reversed.

2011/8/26 9:54:00 65

Recently, Mr. Sun came to complain that he had gone to the shoe store to change his shoes, because the same paragraph was not suitable.

Size

It can only be exchanged for other models, but the company stipulates that no refunds should be exchanged for low prices.

In response to this regulation, the bird's store responded that the price could not be refunded because the computer had no corresponding operation settings.

Citizens change their shoes, "high subsidies and low turnover".

Mr. Sun, a citizen, said that he had bought a pair of sneakers at the North Sichuan Road bird shop and wanted to give them a few days ago.

So Mr. Sun went to the store with his new shoes, but was told by the salesperson that this one size one shoe was out of stock.

"The salesperson said that the company could not return the goods, and now it can only be changed to other types of shoes, but she said the rule of refund is a very unfair clause."

It turned out that the rule of changing shoes in this shop is if a pair is cheaper than the original price.

Gym shoes

Businessmen do not refund money, but if they want to change shoes with higher price than the original price, consumers must pay for the difference.

In the face of unequal terms, Mr. Sun has changed a pair of shoes that are cheaper than the original price.

"The salesperson didn't refund the money, nor did he give me the invoice again. He wrote the new model with his pen on the original invoice."

Shop response: the computer did not set the price difference.

The reporter came to Mr. Sun's great bird.

Exclusive shop

The shop is promoting sales activities. The reporter found the sneaker bought by Mr. Sun according to the model. In the promotion area, he did not ask Mr. Sun to buy 42 yards.

"It is precisely because this sport shoe is broken, that we have been promoting sales. Now we have few pairs left."

The salesperson told reporters this.

The reporter also asked the salesperson about the shoe changing requirements of Mr. Sun. The salesperson also said that changing the price did not return money, and the high price should be compensated.

"If we want to change the low price shoes and then refund, we can not operate because our computers do not have the corresponding operation settings.

And this provision is our company's regulation, which has always been the case. "

The salesperson said.

Then there are no operation settings in the computer for low price shoes. Is there any operational setup for high priced shoes? "We don't need to register on computers when we add money to make up the difference."

The salesperson told reporters that if they want to increase the money, they will not make a new invoice, "as long as they specify the specific price of the purchase in the original invoice."

Industrial and commercial rights hotline: the price difference must be reopened or added to the invoice {page_break}.

"No relevant laws and regulations have proved that such" unfair terms "are illegal.

The staff of the industrial and commercial 12315 rights hotline told reporters that these Provisions are internal provisions of the sales company. At present, there are no specific laws and regulations that clearly indicate that the behavior of changing the price without refund is illegal.

However, the staff said that if the price difference was increased, the company should reopen an invoice, or at least give a receipt for the supplement, otherwise it would be a violation.