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Clothing Salesmen Should Let Customers Accept Themselves.

2012/9/7 15:58:00 8

Clothing Sales StaffCustomersMerchandise

Sales activities are from Clothing salesperson The three elements of customer and commodity constitute together. Customers want to buy goods, while salesmen are bridges to customers and commodities. Through salesmen's introduction, customers can get more information about goods, so that they can make judgments and decide whether to buy or not. In this process, although customers are rushing toward commodities, customers are the first ones to come into contact with salesmen. If the salesperson is polite, sincere and considerate, the customers will feel good about them and will probably accept the products they sell. On the contrary, if the sales staff are indifferent to the customers' attitude, they are very angry and disgusting, even if their products are of good quality, the customers will also reject them.


One of the basic principles of sales is to sell yourself first. Selling yourself to customers is to make them like you, believe you, respect you and be willing to accept you, in other words, make your customers feel good about you. In many cases, salesmen are just like goods after another. Some of them are regular, polite, sincere and considerate. They are all sought after products. All customers like them. Some clothes are not neat, vulgar, reckless, arrogant, cold and lazy, and they will annoy customers or even avoid them.


In fact, sales and purchase are actually a kind of communication between salespeople and customers. Since they are contacts, only when they have good feelings and accept each other, can they continue to develop and establish a relatively stable relationship. Customers first accept the sales staff before they accept their products. Therefore, sales staff are selling. commodity In the first place, customers must be able to accept themselves and trust themselves so that customers will accept the products they sell. If the customer has many dissatisfaction and vigilance against the salesperson, even if the goods are good, he will not believe it and refuse to buy it.


There are many factors that affect customers' purchasing psychology. The brand and quality of goods are not always the priority of customers. As long as customers accept their salesmen from the inside, they will be more receptive to the products they recommend. In a market survey, researchers found that about 70% of customers bought goods from a salesperson because the salesperson's service was good, sincere and kind, and customers liked him and trusted him. This result shows that once a customer feels good about the salesperson and accepts and trusting it, he will naturally like and accept his product. On the contrary, if sales staff can not let customers accept themselves, then their products are also difficult to impress customers.


In dealing with customers, salespeople should be clear about themselves as "people" rather than salesmen. A person's personal qualities can cause different degrees of psychological reactions to customers, which can potentially affect the success or failure of sales. Excellent products can only win the long-term favor of the market only in the hands of an excellent salesperson.


So you are heading for Customer When selling your character, the most important thing is to sell your honesty to him. Sales should be persuaded by facts and not by fraudulent means. Honesty is the best way to win customers' favor. Customers always hope that their purchase decisions are correct, and they always want to get some benefits from the transaction. They are afraid of losing money. So once a customer perceives that a salesperson is lying or making a mystery, they will be instinctively wary of trading because of their protection of their own interests.

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