LVMH Group Human Resources Director Chantal Gaemperle: Talk About Employee System

< p > LVMH is the largest luxury group in the world, with an annual revenue of 29 billion euros in 2013.

LVMH, founded in 1987 by Mr. Bernard Arnault, operates mainly in high-end wine, watches and jewelry, selective retail, perfume and beauty products, fashion and leather products and other five major areas of business.

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< p > at present, the group has more than 3000 stores, 110 thousand employees, and more than 50 countries in the world. It can be said to be the largest global luxury group.

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The brands of < p > LVMH group include Louis Vuitton, Celine, Marc Jacobs, Kenzo, Givenchy and so on. They are very popular fashion brands, which also requires the operation and planning of talents.

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< p > < strong > reporter: what does the work of a large group like LVMH mean for "a href=" //www.sjfzxm.com/news/index_c.asp "employee /a"? < /strong > /p >

The development of < p > Chantal Gaemperle:LVMH is very fast. It may not be seen from the outside world, but it is true for our insiders. When I joined the group in 2007, there were only 60 thousand employees, and in only 7 years, it has grown to 110 thousand now. This is a very considerable development speed.

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< p > < strong > reporter: < a href= "//www.sjfzxm.com/news/index_c.asp" > LVMH < /a > what can the group provide for the luxury industry? < /strong > /p >

< p > Chantal Gaemperle: I think it is a perspective and a unique perspective, which is an indispensable element in this industry.

LVMH group has different brands. We can provide a journey experience for those interested in luxury industry, so that they can learn all the knowledge needed in the luxury industry in their work process.

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< p > < strong > reporter: is there any difference in training? < /strong > < /p >

< p > Chantal Gaemperle: in the LVMH group, no matter which brand we work, our training is all-around and comprehensive. The purpose of this training is to train all-round talents so that they can be competent for any position.

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< p > robots can also sell clothes like live people. This is not only in movies.

Recently, Japan's R & D robot Xiaonan, a summer kimono salesman, made a high-profile appearance at Osaka High Island store.

It is understood that "Xiaonan" is not only talkative, but also can reasonably give advice on clothing matching according to customer requirements.

According to the relevant Japanese side, Xiaonan's first two week sales amounted to 18 thousand yuan.

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< p > it is understood that appearance, movements and expressions are similar to the real female robot Xiaonan, as a salesperson of summer kimono in Osaka, Japan's High Island house.

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By the end of May 20th, "Xiaonan" will welcome customers in the ad hoc area on the 1 floor of the shopping mall every summer wearing kimono P.

This is Xiaonan's second reception in the store since last autumn.

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< p > customers can communicate with Xiaonan through touchscreen.

"Xiaonan" was developed by Professor Ishiguro Hiroshi of Osaka University.

She can give summer summer kimono and adornment matching scheme, marketing ability is stronger, has become a "good business hand".

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< p > according to Gao Dao Wu, last time, "Xiaonan" received 515 customers in two weeks, and sold 34 items of cashmere cardigan and pullover, with sales of about 300 thousand yen (about 18 thousand yuan).

The sales target is 1 million yen.

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