Ten Big Business Tycoons Are Being Complained. Will 3. 15 Be Criticized Today?

In recent years

Medium,

The platform has always been a hot topic of complaint.

According to the data released after the 315 party in 2016, complaints related to online shopping account for 25% of all complaints.

And recall the hot events in 2015, there are 10 complaints caused by the industry's concern about the electricity supplier, I wonder if it will be 315 roll call.

Taobao: selling fake products by Gucci, etc.

Prosecution

In May 15, 2015, a number of luxury brands in Kering SA, France, filed a lawsuit against Alibaba in the federal court of Manhattan, New York. Alibaba said that Alibaba helped counterfeiters sell fake products worldwide, violating trademark and fraud related legal provisions, demanding compensation for losses, and issuing injunctions to the defendants.

Ma Yun had said in an interview with Forbes magazine that he would rather lose money and never compromise.

It is understood that Kai Yun group had filed a lawsuit in the Alibaba on July 2014, after which the two sides reached a settlement and revoked the lawsuit.

However, Kai Yun group still reserves the right to resort to law.

In March 3, 2016, CCTV financial channel launched the special action of "315 in action", exposing ICBC's e shopping mall to deceive consumers and even selling glass as a gemstone.

It also pointed out that e bought fake propaganda camellia oil, Song Ming Anji white tea and other drinks. Propaganda said that camellia oil could cure all diseases, and Song Ming Anji white tea prevented cardiovascular and cerebrovascular diseases, cancer and so on.

In response, the e purchase in official micro-blog responded that the first time had been related to the underlying products.

The next step will be the serious investigation and verification by the same authority. If the situation is true, the merchants will be severely punished, and the merchants will be instructed to timely compensate the customers according to the regulations.

Jingdong: the sale of rotten fruits has been bombarded by 66 writers, Wang Sicong.

In July 11, 2015, author 66 ordered fruit from the orchard every day in Jingdong, but it rotted after receiving it.

After the failure to communicate with Jingdong customer service, micro-blog was strongly condemned and complained. Finally, every day the orchard came forward to show a full refund.

Although 66 has been repeatedly Jingdong, but Jingdong did not come forward to do any explanation.

And "national husband" Wang Sicong voice 66 electric car complaints, said he "Empathy".

It bought the assembly machine on Jingdong, but private information was exposed in micro-blog. The computer desk bought before had not yet received the goods, and lamented Jingdong's "big shop bully".

Vip.com: Moutai has been banned from selling all liquor business

In December 2015, consumers complained about the quality problems of buying several bottles of Moutai and Wuliangye in vip.com's liquor promotion activities.

After the professional identification of Guizhou Moutai distillery, they were identified as counterfeit wine.

Moutai officials also declared "crack down on infringement".

As the fake Moutai incident continues to ferment, vip.com issued a public apology on January 9, 2016 afternoon at official micro. Vip.com said that in the course of handling the matter, the company's attitude was not sincere enough, which caused undue trouble to consumers and parties.

At the same time, in view of the adverse effects of the complaints from the electricity supplier on Moutai liquor, vip.com has suspended all sales of liquor products.

Ctrip: Jiang Fangzhou, deputy editor in chief of new weekly, condemned micro-blog.

In December 2015, Jiang Fangzhou, deputy editor in chief of the new weekly, complained in micro-blog that he had made a business trip through Ctrip, but Ctrip did not provide an electronic ticket itinerary. It only provided an invoice with only the amount and incorrect ticket number, resulting in no reimbursement.

In addition, Ctrip has also been able to customize a voyage that he will not go.

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In the reply of micro-blog, Ctrip said, "this is a violation of suppliers, and Ctrip has already returned to relevant departments for record.

As for whether investors' losses can be compensated, the relevant departments say they are stepping up their efforts to collect evidence and recover stolen goods.

12306: no voice verification is being prosecuted by the blind.

In January 2016, because 12306 websites did not set up voice verification, they could only purchase tickets through graphic verification code. Mr. Chen, the blind man, had to take a day off to catch a taxi to the train station to queue up for tickets. He spent more than 100 yuan to spend a day's work, so he sued three companies such as iron general and so on.

China Railway General Company Beijing customer service center staff said that there is no voice verification function, but it will reflect the needs of the Internet technology department.

For Chen Bin to prosecute iron total, the staff joked, "this is not going to happen." when the speech verification function can be opened, the staff said she could not be sure.

58 catching up with a Hoax: buying expensive pets but getting earth cats and dogs

Consumers Xiao Zhang found many pets selling information on the 58 city network and Ganji online. One of them found a deal with the other party at a price of 2700 yuan.

Xiao Zhang immediately contacted the seller, but was falsely accused of deliberately dumping the cat to blackmail them.

Lawyer said, 58 city and Ganji network are classified information websites. Although consumers get information from websites, they are trading online, but the website is the publisher of information, and also recommends some information after charging, which has the nature of advertising.

Whether it is based on the "network paction management measures" or "new consumer law", the 58 city and Ganji network have the obligation to check and register the identity information of the seller, otherwise they will bear the corresponding legal responsibility for this complaint.

Le bee net: sold more than 1000 boxes of cosmetics checked

In April 14, 2015, a consumer did not import the cosmetics approval number or certificate of inspection, nor did it find the hygienic approval number of imported cosmetics.

Beijing city food and drug administration received a complaint from consumers after the electricity supplier filed for investigation, and in the only goods bee in Beijing Shunyi air port logistics park warehouse checked more than one thousand boxes of cosmetics.

The product said that this kind of mask belongs to the general trade import product, and it is already off the shelf.

Honey buds: questioned the sale of fake Betta glass bottles

In July 17, 2015 and July 21st, micro-blog user WITS bought three Betta bottles of glass jewels, which he claimed to be genuine, and found that there were many differences between the bottles and the same type of bottles purchased from Japan's official website.

After communicating with honey bud for no return, WITS then complained to the business department.

Honey buds then provided their own product licensing chain in the statement.

The authorized chain is Japan Zoom.T- Heather company Dalian Wanlin Wanjia Jiali Bai Mi bud.

There are different problems for Betta purchased by consumers from different channels, and the responsible person is interpreted as "different batches".

The explanation is not consistent with the official statement of Betta in Japan.

E rent treasure: illegal fund raising about 50000000000 900 thousand people suffer

In January 14, 2016, 21 people involved in the "e rented treasure" platform incident were arrested and approved by the Beijing procuratorate.

The platform illegally absorbed about 50000000000 yuan in one and a half years, and the victims were in 31 provinces and municipalities throughout the country.

Among them, the "e rented treasure" platform actual controller, Ding Ning, chairman of the Executive Board of Yucheng group board of directors, is suspected of fund-raising fraud, illegal absorption of public deposits, illegal possession of firearms and other crimes.

E rented treasure after being investigated, many investors called on e to rent treasure official complaints, begging to say.