Junior Clothing Marketing Strategy: Standardize Shopping Guide Language

There must be good language skills to guide customers to achieve sales.

Now will

The guide language skills are shared with you.

First, always think of giving customers more joy and praise.

Make customers happy and feel happy.

From small movements to gesture language can reflect the good quality of salesmen.

Two, do not care about

The attitude of the face, in the face of various customers using different service language, pay attention to language skills, always show courtesy attitude, showing a calm, patient and tolerant attitude, combined with appropriate language, so that the customer's dissatisfaction eased.

Three, in the face of vulgar customers, we should pay attention to the use of language skills, which are neither polite nor insisting on principles.

Four. Use humor.

We should distinguish objects, observe occasions, distinguish atmosphere, pay attention to propriety, pay attention to the art of speaking, and use good humorous language skills.

Five, meet some customers' questions, do not answer directly or answer them truthfully, and use other words as foil and substitutes to understand clearly.

Six, pay attention to examine and analyze their own terms, remove uncivilized oral language, and strive to make their language pure.

Seven.

In the process of sales promotion, language and action should be matched. In the process of sales promotion, language and action should be matched.